
Chapter 4: Troubleshooting
AIRSYNTH REFERENCE MANUAL 33
CHAPTER 4
TROUBLESHOOTING
Troubleshooting Index
If you experience problems while operating your airSynth, please use
the following table to locate possible causes and solutions before
contacting Alesis Product Support for assistance.
Symptom Cause Solution
No audio from
outputs
You’re not close
enough to the
sensors
Try selecting Program
“02“ and listen for the
click. If you hear one,
try moving closer to
the sensors or try
another program.
Bad cables Replace the cables.
Destination is turned
down
Check the connections
and the level of the
mixer or amp that the
airSynth is connected
to.
Power is not
connected
Time for a coffee
break.
Buzz from outputs Cables are crossing a
power cable
Make sure that the
airSynth and its audio
cables are kept away
from power cables,
other power
transformers and wall
warts.
Bad cables Replace the cable with
a new, high-quality
cable.
Problem with the
input signal
Try disconnecting the
inputs to the airSynth
and see if the problem
remains.
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